EXPLORING INTERNAL COMMUNICATION

Edited by Kevin Ruck

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Authors

Kevin Ruck

Kevin Ruck is a founding director of PR Academy, a CIPR qualifications centre providing education, training and coaching for communication professionals. He has spent more than 20 years in various communication roles within the telecoms and ICT sector, latterly specialising in internal communication.

Mary Welch

Mary Welch is a Senior Lecturer in the Lancashire Business School's public relations and communication management division. Previously, she worked in public relations and corporate communication management. She has a PhD in internal communication from Manchester Business School.

Paul Noble

Paul Noble is an independent public relations trainer, consultant, academic, mentor and speaker/facilitator. He is a Fellow of the CIPR and an assessor for the CIPR’s Chartered Practitioner scheme. With Dr Tom Watson, he is the author of Evaluating Public Relations (2nd edition published in 2007).

Francesco Furnari

Francesco Furnari is CEO and co-founder of Clarity International, an innovation marketing and communication consultancy. He has more than 12 years of international experience in marketing communications, business development and product/service customer experience skills.

Donna McAleese

Donna McAleese has taught on a wide range of modules at both undergraduate and postgraduate levels for the Schools of Communication, Health and Rehabilitation Sciences at the University of Ulster. In her role as a communication consultant, she has conducted a number of large scale communication audits.

Ellen Hake

Ellen Hake specialises in international business communication, change management and cross-cultural management training. Ellen helps organisations manage change, communicate internationally, build effective teams following mergers. She has worked on projects in more than 20 countries.

Ann Pilkington

Ann Pilkington is a co-founder of the PR Academy. She lectures on CIPR qualifications and works in consultancy, specialising in leading communications on change programmes within the public sector. This has included major IT driven change and the introduction of shared services for large central government departments.

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